Safe Penpalling Guide: How to Make Global Friends Safely

Learning new cultures and making friends worldwide is a wonderful experience. But as an online space, safety precautions are necessary. Lettie prioritizes your safety above all.

1. Protect Personal Information Thoroughly

The most basic yet important principle.

Information You Should Never Share

• Home address: Never share your detailed address. Only share city or country.
• Financial information: Never share account numbers, card numbers, passwords under any circumstances.
• ID/Passport numbers: Identity-related information should never be exposed to others.
• Real-time location: Don't share specific details about where you are now.

2. Beware of Romance Scams

Be cautious of romance scams where scammers build intimacy through penpalling then request money.

Warning signs:

• Excessive affection shortly after meeting
• Complaining about financial difficulties and asking to borrow money
• Requesting shipping fees or customs charges claiming to send gifts
• Requesting money using video calls or offline meetings as excuses

Lettie's advice: Money requests are 100% scams. Stop the conversation immediately and report.

3. Be Careful About Moving to External Messengers

Lettie is designed to allow contact exchange only after 5 letters exchanged. This ensures minimum time to verify each other.

• Be cautious if someone suggests moving to KakaoTalk, Line, WhatsApp too quickly
• Exchange contact information only after sufficient conversation and trust building within Lettie

4. Precautions for Photo Exchange

Lettie starts conversations without photos initially. Even when exchanging photos later, caution is needed.

• Never send sensitive photos: Never send photos that could later be used for blackmail
• Background information caution: Check that home location or personal information isn't exposed in photo backgrounds

5. Report Suspicious Users Immediately

If you encounter users who make you uncomfortable or act suspiciously during conversation, don't hesitate to report them.

Report for:

• Sexual harassment or inappropriate language
• Money requests or scam attempts
• Spam messages
• Impersonation

Lettie's Safety Measures

Lettie makes various efforts for your safe penpalling activities.

• 24-hour monitoring: Quickly review and act on reported users
• Keyword filtering: Automatically detect inappropriate words or expressions
• Gradual profile disclosure: System where information is revealed as trust builds, preventing indiscriminate information exposure

Safety is the beginning of enjoyable penpalling. Follow these guidelines and build precious connections on Lettie!

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Let's build a safe and healthy penpal culture together.